Libraries Are Not Just For The Best Sellers: Reference Librarians

Check out this blog post that explains why libraries are not just for the best sellers and the importance of reference librarians in our libraries.

“Get away from the top 10 best sellers and find something new…

One recent Saturday morning I woke up and our toilet didn’t work. My first instinct was to get The Mr. to come fix it, but he works nights and had just gotten home so I wanted to let him sleep. I loaded my kids into the car and we walked into our local Lowe’s store. The first associate I asked for help didn’t know what I needed, but he walked me to the plumbing counter where I proceeded to ask for “the thingy in the toilet behind the thingy.” And yes, I really did say thingy twice. After he asked me a few questions he knew exactly what I needed and we got the part. I even somewhat successfully replaced it myself when I got home, although that is not the point of this story, the customer service at Lowe’s is.

Not too long ago a man came into my library wearing slacks, a button up shirt and a tie. He signed up to use a computer, which sits right next to the Reference Desk where I sit. After a few minutes working he started asking me some questions. It turns out that he was recently laid off and he was trying to apply for jobs. So we began talking resumes. He asked if he needed…Read mor